Security Guards and Crowd Control

guarding and crowd control

Security Guards & Crowd Control

Over the years we have observed the change in the expectation of Security Officers. In addition to being able to provide security services, officers are now also expected to provide a high level of customer service. The term customer service is no longer a ‘buzz’ word but a true requirement for our officers and our clients.

All SCOPE Security officers undergo a rigorous induction going through Company Standard Operating Procedures (SOP’s) as well as the site specifics. They also receive extensive security and customer service training, transforming them into high level security officers with excellent communications skills, smartly uniformed, courteous, alert and impartial. They display empathy with all stakeholders, take ownership and attempt to resolve problems. All officers undergo a police check and hold current relevant licences and certificates.


Scope can provide trained and experienced close protection officers and executive protection officers who take into account the style and specific needs of the person they are protecting. Our dedicated officers provide corporate, celebrities, VIP’s and private clients with a full range of discreet, professional executive protection services.


Scope has been and is currently providing to government, corporate and private clients uniformed and trained event security guards for all types of events. For all large or major events a Risk Management Coordinator or Supervisor is assigned to manage all onsite security. Our event security uniform provides events with a high visibility security presence.


Scope provides Licensed and highly trained Security Crowd Control officers to monitor crowd movement and behaviour and respond to incidents with appropriate action. Our officers can be dressed in a business suit, casual attire or the Scope Security uniform depending on client needs.


Scope can provide male or female experienced and capable gatehouse security personnel, with the knowledge, experience and ability to implement, enforce and recommend improvements to site security and procedures and practices. Our gatehouse security officers are carefully selected for their customer service skills, knowledge of security and their awareness of OH&S risks and their experience in gatehouse operations and site patrols


Scope offers experienced retail security officers, highly trained in preventing any theft or damage from taking place from within the store and advanced customer service techniques to ensure that a retail outlet or shopping centre can run smoothly, safely and securely. All our male and female retail security officers wear black suits white shirt and tie.


Scope has trained male and female officers who can deliver a high quality concierge and security service to our clients. The concierge is the first point of contact for residents,businesses and their guests and can set the tone for the facility . Scope’s Security’s concierge officers focus on the quality of customer service and presentation required in today’s world. with a friendly helpful attitude and are ready to assist at all times. All our male and female concierge security officers wear suits to meet client requirements.

case studies

New security system for our new office

We just moved to a brand new office in Melbourne and needed to control the access to and from the premises. Scope constructed a solution to suit our needs perfectly. Their Access Control System allows us to control not only who has access to our premises, but what times and days access is allowed. They tailored a solution to suit both our office and our budget; providing advice and access control solutions that range from our parking structure to secure keypad access for remote stand - alone, security doors. Read on


  • “Valeo Construction have built a strong relationship with Scope Protective and Data Solutions over the years. They have been responsible for all our security needs across all facets our business; from our multiple construction sites to our Head Office. They have routinely provided clear advice about all our security options, and have acted promptly whenever needed. Their responsive, and always helpful customer service is a testament to Tim and his staff’s hard work and loyalty to his customers. We would highly recommended SPDS for all protective services needs to any size business.”

    Tom Commercial Manager, Valeo Construction

  • "The site had experienced several security incidents and I worked with Vince and his team to address and mitigate current and future risks. Vince and his team carried out upgrades promptly and ensured that all identified risks where addressed. Over many years I have been able to reach Vince 24/7 ensuring that I can speak to someone with intimate knowledge of my site and not just some call center"

    Frank Supreme & Leader Caravans

  • "I’ve dealt with many different security companies in my years working in recreation facilities. Scope and Vince provided a level of service I’ve not seen before, not only in the day to day managing of facility security, but in the execution of some significant projects with tight deadlines. The level of confidence I gained in Scope within a very short time made these deadlines reachable and stress free. They took components of the project off my hands and explained everything in language I could understand. I’ve never worked with a more responsive security company and would recommend Scope to anyone"

    Cameron.G YMCA Victoria - Centre Manager

  • "Vince was able to organize a quick CCTV change over / upgrade of our manufacturing business. The final product of the cameras surpassed our expectations. So much that I ended up entrusting him to complete a IP CCTV upgrade to my personal home. Vince also made the transition of alarm monitoring effortless ensuring zero downtime to my business and ensured he captured all the required information"

    Karl.P Supreme Caravans

  • "Vince and his team provide skilled security officers during the summer months to assist in monitoring patron behavior. I have found the team to be skilled in customer service and able to communicate well with the public. Vince and his team has also completed CCTV upgrades to the facility and I have always found there workmanship to be of a high standard and I am always able to reach Vince 24/7 ensuring that I can speak to someone with intimate knowledge of my site and not just some call center"

    Paul.M YMCA Victoria - Centre Manager

  • "I have been dealing with Vince Pepi and Scope Security for a period of 5 years. Scope provide the Richmond Football Club with professional services that include but are not exclusive to, Match day security, Access Control/CCTV maintenance and installation, Security monitoring and Event management. I am proud to say that we have an excellent relationship with Vince and Scope and find their services to be of the highest quality when it comes to subject knowledge, availability and expertise. Vince has been able to provide us with a consistent and reliable work force that has the specific and unique skill sets required to provide excellent service to us in the extremely dynamic and challenging field of professional sport. I have no hesitation in recommending Scope to any interested party or organisation"

    Steve. W Richmond Football Club - Safety and Services Manager

  • "Tim and his team completed our security system upgrade at our new HQ office fitout. Their attention to detail was fantastic going as far as pre spraying fittings in black to ensure it fit in with the office fitout. When we need assistance the turnover is always prompt and his staff are great to deal with"

    Melissa.M Core Projects - Office Manager

  • “Over the years we have developed a fantastic working relationship with Scope. Accommodating, professional and responsive are three words I’d use to describe them. Scope have assisted us with several complex solutions across our recycling plant located in Epping, Victoria. Each and every time they have demonstrated a high level of integrity and transparency and always go above and beyond to deliver great service. Tim has been so easy to deal with and my entire team enjoys working with Scope. If you are looking for personalised service and high-quality security solutions, I highly recommend Tim and the team at Scope.”

    George.H RepurposeIT - CEO

  • "During the 5 years we’ve been with them, Vince and Scope Security has worked with our family to create a really good alarm system. They’ve just installed an alarm system at another premises and we are very happy with both. It’s great to know Scope has our backs, and are willing to assist us at any hour of the day or night"

    Susan.G Resident - Toorak

  • "Scope Security have delivered an excellent CCTV system in a timely and cost effective manner. We normally use another security system provider but decided to use Scope on this job and will now look at Scope for all of our needs going forward. The staff were easy to deal with and the cost was so much better than our incumbent. The after install follow up has been exemplarily. Well done to the team"

    Nazzareno.M ROSSHOUSE - Facility Manager

contact us

Rear of 266 High Street,
Northcote VIC 3070, Australia

03 9486 2366

Enquires: Accounts: Employment:

03 9486 2355

VIC Master Licence744 136 41S VIC Security Installer744 136 62S NSW Master Licence000 101 688 QLD Master Licence393 2487

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